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Transport Services UK

Privacy Policy

Last updated: 28th March, 2025.

This Privacy Policy outlines how Transport Services UK (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website: https://www.transportservicesuk.com.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Transport Services UK is a UK-based transportation company providing transport services across the UK.

If you have any questions about this policy, contact us:

2. What Information We Collect

We may collect the following information when you interact with our website:

a) Personal Data

  • Name
  • Email address
  • Phone number
  • Pickup and drop-off addresses
  • Payment details (if applicable)
  • Any other information you provide via forms or messages

b) Technical Data

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies (see Section 6)

3. How We Use Your Information

We process your data for the following purposes:

  • To provide transport services and respond to enquiries
  • To process bookings and payments
  • To contact you regarding your journey or service
  • To improve our website and services
  • To comply with legal obligations
  • With your consent, to send you marketing or promotional emails

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data under one or more of the following lawful bases:

  • Consent – where you have given us clear permission
  • Contract – where processing is necessary to fulfil a contract with you
  • Legal obligation – where we are required to comply with the law
  • Legitimate interests – for business reasons not overridden by your rights

5. Data Sharing and Third Parties

We do not sell your data. We may share your data with:

  • Trusted partners or subcontractors involved in delivering our services
  • Payment processors
  • IT and website support providers
  • Law enforcement or regulatory bodies if legally required

Any third parties we use are required to respect your privacy and safeguard your data.

6. Cookies

We use cookies to enhance your experience and analyse website traffic.

Cookies may:

  • Remember your preferences
  • Track how you use our website
  • Help us improve site performance

You can manage your cookie preferences via your browser settings.

7. Data Storage and Retention

Your data is stored securely on servers located in the UK or EU. We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (in certain cases)
  • Object to or restrict processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at [email protected].

9. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Please check this page periodically for changes. The latest update date is shown at the top of this page.